FAQs
Frequently asked questions
Why should I choose Soft Stuff Creations for my custom plush projects?
Because we are great at what we do! You can trust us to take your designs and ideas and turn them into great plush. We've helped promo companies, distributors and artists create unique designs for 20+ years. We know what will work, what sells and what's safe.
Why should I choose Soft Stuff Creations if I'm a distributor?
We work with promo distributors from all around the world and have done so for many years. We can give you great discounted pricing and service, and provide you with any materials you need.
We will honor any and all confidentiality agreements and do our best to ensure that you and your customers have the best experience possible.
Why do I have to pay for a sample?
After you provided us with pictures or drawings we will create a sample of your plush piece. You can make as many changes as necessary to make sure it's just right.
Our sample fee allows us to create this piece at the factory that will ultimately produce your whole order. We can ensure the sample you approve will be turned into an order of the same quality, produced on time and on budget.
Is there an initial deposit? And why do I have to pay it?
To ensure the best possible quality from our factories, they need to be compensated upfront.
Are there order minimums? Why?
We are a wholesaler company that deals with factories that can only manufacture on a large scale. This allows us to offer the best possible pricing and design assistence.
Custom Plush - 1200 minimum pieces
Custom Squeeze Toys - minimum 2500 pieces
Custom Stock Plush - minimum 50 pieces
Custom Golf Head Covers- 500 minimum pieces
So that means I can't get one piece for my niece?
No, sorry.
How long will my order take?
It depends on the product and the order.
If timing is tight, we suggest our Custom Stock Plush, which can be customized with a two week turn around.
For fully custom plush, golf head covers and squeeze toys, the process takes approximately 3 months from approved sample and deposit. Although we are capable of speeding this up with air freight shipping.
